We want you to be satisfied with your purchase. This policy explains what to do if there is a problem with your order.
Damaged, defective or wrong products
If a product arrives damaged, does not work, or is different from what you ordered, contact us as soon as possible with your order number and clear photos of the product and packaging.
How returns are handled
Our team will review your request and explain the next steps, which may include a replacement, repair or refund depending on the product and its condition. Products should be returned with their original packaging, accessories and documents.
Refunds
If a refund is approved, it is made using the original payment method or another method agreed with you.
Warranty
Warranty terms depend on the product and are shown on the product page or provided with the product where applicable.
Questions? Contact MUSTAKSHEF at 01709022672 or mustakshef24@gmail.com, Sat – Thu: 9:00 AM – 9:00 PM.